Emotional Intelligence, Leadership, and Law Enforcement
Thursday, June 5, 2014
Using this Blog for my Book: Emotional Intelligence, Leadership, and Law Enforcement
Thank you for visiting, if you leave a post please leave where you are from and your state. If you would like to add your name at the end of your post or initials I will utilize them for reference should I use your writing within the book. Thanks again, Darren Vuzzo, Ph.D.
Wednesday, June 4, 2014
Emotional Intelligence Studies and Insight
The onset of emotional intelligence has created a plethora of studies within a variety of professions from an array of experts. Delving deeper into a variety of studies within emotional intelligence clarifies the importance of how cognitive and emotional outcomes affect a person’s life and profession along with creating deeper insight to employee performance. In my studies and Blank's work, employers continually look towards predictors like work experience, technical skills, cognitive skills, and education for evaluating successful job performance.
The use of employment applications, resumes, interviews, and tests have been given to employees to create a deeper understanding of skills, experience, and education. The downfall to this basic level of employee assessment is its inability to identify the outstanding employee. In fact some of today's standardized general aptitude and intelligence tests (IQ) have been found to disproportionately disqualify applicants of a particular class, typically race or gender”.
Have you seen a test for a given job changed to accommodate someones race or gender?
We only have to look at the NJ State Police and we can see a change in history of their testing practices in which they allow extra points for race. The question is; Should this continue and does it question the intelligence of different races?
The use of employment applications, resumes, interviews, and tests have been given to employees to create a deeper understanding of skills, experience, and education. The downfall to this basic level of employee assessment is its inability to identify the outstanding employee. In fact some of today's standardized general aptitude and intelligence tests (IQ) have been found to disproportionately disqualify applicants of a particular class, typically race or gender”.Have you seen a test for a given job changed to accommodate someones race or gender?
We only have to look at the NJ State Police and we can see a change in history of their testing practices in which they allow extra points for race. The question is; Should this continue and does it question the intelligence of different races?
Saturday, May 31, 2014
How to Define Emotional Intelligence
Defining Emotional Intelligence:
by Sgt. Vuzzo, Ph.D.
Emotional Intelligence can be defined by Goleman (1995) as the ability to accurately perceive emotions that take place in self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions.
Thus, ones ability to perceive that around them accurately, express their emotions and generate appropriate feelings to those emotions along with the ability to regulate emotions and enhance ones growth emotionally.
Mayer & Salovey, the founding fathers of Emotional Intelligence have solidified the Four Branches of Emotional Intelligence;
Branch 1. Reflective regulation of emotions to promote emotional
and intellectual growth.
Branch 2. Understanding and analyzing emotions; employing
emotional knowledge.
Branch 3. Emotional facilitation of thinking.
Branch 4. Perception, appraisal, and expression of emotion.
This four branch model of emotional intelligence is centered on a person's skill in recognizing emotional information and then formulating abstract reasoning using the given emotional information. By understanding Mayer & Salovey's Four Branches we can understand how Emotional Intelligence has been defined.
Would you add any other Branches to Mayer & Salovey's works?
by Sgt. Vuzzo, Ph.D.
Emotional Intelligence can be defined by Goleman (1995) as the ability to accurately perceive emotions that take place in self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions.
Thus, ones ability to perceive that around them accurately, express their emotions and generate appropriate feelings to those emotions along with the ability to regulate emotions and enhance ones growth emotionally.
Mayer & Salovey, the founding fathers of Emotional Intelligence have solidified the Four Branches of Emotional Intelligence;
Branch 1. Reflective regulation of emotions to promote emotional
and intellectual growth.
Branch 2. Understanding and analyzing emotions; employing
emotional knowledge.
Branch 3. Emotional facilitation of thinking.
Branch 4. Perception, appraisal, and expression of emotion.
This four branch model of emotional intelligence is centered on a person's skill in recognizing emotional information and then formulating abstract reasoning using the given emotional information. By understanding Mayer & Salovey's Four Branches we can understand how Emotional Intelligence has been defined.
Would you add any other Branches to Mayer & Salovey's works?
Understanding Emotional Intelligence
A Brief Historical Context of Emotional Intelligence:
by Sgt. Vuzzo, Ph.D.
While I will concentrate on law enforcement officer's stress this is a good point to get a better understanding Emotional Intelligence.
Since psychologist Edward Thorndike began his work on social intelligence in 1920 there was a shift in attention from assessing social behavior to understanding interpersonal behavior and its effects on adaptation. Thorndike’s influence on social intelligence began with this definition, social intelligence is the ability to perceive one’s own and others’ internal states, motives, and behaviors and to act toward them optimally on the basis of that information. This influence in understanding and conceptualizing social intelligence is described by Bar-On (2006) as being the conception for emotional intelligence today. In Mayer’s (2001) “Field guide to emotional intelligence” there is a convenient overview of activities by psychologists that have breathed life into emotional intelligence from 1900's to the 21st Century.
The adaptation from social to emotional intelligence found itself a niche in the rhetoric of psychologists such as Gardner, Salovey & Mayer, Bar-On, and Goleman.
Are there other fields of work that would require as much or more ability to utilize EI than law enforcement?
by Sgt. Vuzzo, Ph.D.
While I will concentrate on law enforcement officer's stress this is a good point to get a better understanding Emotional Intelligence.
Since psychologist Edward Thorndike began his work on social intelligence in 1920 there was a shift in attention from assessing social behavior to understanding interpersonal behavior and its effects on adaptation. Thorndike’s influence on social intelligence began with this definition, social intelligence is the ability to perceive one’s own and others’ internal states, motives, and behaviors and to act toward them optimally on the basis of that information. This influence in understanding and conceptualizing social intelligence is described by Bar-On (2006) as being the conception for emotional intelligence today. In Mayer’s (2001) “Field guide to emotional intelligence” there is a convenient overview of activities by psychologists that have breathed life into emotional intelligence from 1900's to the 21st Century. The adaptation from social to emotional intelligence found itself a niche in the rhetoric of psychologists such as Gardner, Salovey & Mayer, Bar-On, and Goleman.
Are there other fields of work that would require as much or more ability to utilize EI than law enforcement?
Understanding the Problem of Police Stress:
How we Cope with Stress:
by Sgt. Vuzzo, Ph.D.
There are individual differences when a person copes with stress and how each person handles a stressful situation, may be dependent upon their ability to minimize perceived stress. Goleman’s (2001) research has found that the emotionally competent individual will encounter significantly less perceived stress than the emotionally incompetent. As the decision makers, law enforcement officers must train and be prepared to deal with the demands of both internal and external factors that incorporate multiple stressors and project decreases in work performance.
When a law enforcement officer loses the ability to cope with stress in normal ways, the quality of work, officer morale, production, and officer suicide can occur. We constantly hear the law enforcement is one of the most stressful fields. Engaging in a host of difficult decisions and faced with the stressors of our personal lives it is not unusual to understand why many officer fail to live 10 years
past their retirement. Thus, the failure to cope
Effectively with stress results in increased rates of heart disease, stomach disorders, alcohol and drug abuse, divorce, and suicide as compared to the norms for the general population.
This leads us to the question of are there any correlation's between emotional intelligence and stress on police officers? If so, what are they and what can we do about it?
by Sgt. Vuzzo, Ph.D.
There are individual differences when a person copes with stress and how each person handles a stressful situation, may be dependent upon their ability to minimize perceived stress. Goleman’s (2001) research has found that the emotionally competent individual will encounter significantly less perceived stress than the emotionally incompetent. As the decision makers, law enforcement officers must train and be prepared to deal with the demands of both internal and external factors that incorporate multiple stressors and project decreases in work performance.
When a law enforcement officer loses the ability to cope with stress in normal ways, the quality of work, officer morale, production, and officer suicide can occur. We constantly hear the law enforcement is one of the most stressful fields. Engaging in a host of difficult decisions and faced with the stressors of our personal lives it is not unusual to understand why many officer fail to live 10 years
past their retirement. Thus, the failure to cope
Effectively with stress results in increased rates of heart disease, stomach disorders, alcohol and drug abuse, divorce, and suicide as compared to the norms for the general population.
This leads us to the question of are there any correlation's between emotional intelligence and stress on police officers? If so, what are they and what can we do about it?
Questioning Police Stress
Police Stress:
by Sgt. Vuzzo, Ph.D.
by Sgt. Vuzzo, Ph.D.
It is not unique that the dangers inherent in their job, the frustrations caused by their supervisors, and the psychological and physical separation from friends and family make a police officer’s life stressful.
I have personally found that the roller-coaster nature of police work and changing role of police in society has created greater work demands which have made my job as a police sergeant a highly stressful occupation.
As the 21st Century emerges around the hectic world of police officers so do a new culmination of emotional hazards and stressors. Life altering decisions from frontline police sergeant’s need to be made within split seconds, while emotions and stress are instantly challenged and the consequences of hasty decisions can be life threatening. Unique stressors come into play with society’s interpersonal violence, extreme psychological separation from the policed, extreme community pressures, and subservience to a watchful public, administrative demands, and physical hazards from work demands.The question that needs to be answered is how do law enforcement officer's increase their emotional intelligence and decrease work stress? Do we teach the techniques of understanding and increasing emotional intelligence to our police recruits?
Do we train police and other careers in EI?
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